Yes. In order to save the items in your cart and save time for future order, be sure to sign in.
Our registration process is easy and fast. To register for LAMOUR® online shop all you need to provide is your email address.

Log in to your account, you can modify your name and address in 'Account Detail'.

Unfortunately, the email used for login can't be changed. If your registered email is no longer accessble, please sign up with a new email.

Lamour currently accepts paypal, Visa / MasterCard, American Express, Union Pay, and Apple pay.

You can usually cancel your order, before the order status is [unfulfilled] (as in the parcel has been out for delivery). Please contact us immediately for order cancellation and refund.
Once the order status is updated to [fulfilled] (as in the parcel has been out for delivery), you are not able to cancel the order.

If you need to modify the address after the order is submitted, please contact us to modify it to avoid delivery errors.
Once your order is shipped out, we are unable to modify.

We will try our best to restock the items you ordered asap. If the items are no longer available, we will inform you promptly through email and be provided a solution to exchange or refund the item.

At this time, we cannot offer in-store or curbside pick up for items purchased on LAMOUR® online shop.

Orders are generally shipped out within 48 hours (Monday - Friday). Orders submitted on weekends, holidays or after 15:00 on Friday would be delivered on the next working day. After it ships out, normally it takes 2-7 business days to deliver.
Once your order has been fulfilled, you'll receive an email notification that your order is out for delivery

Shipping fee varies for different destinations. Please refer to shipping policy for more information.

We do not ship outside of Canada at this time.

You can view tracking information for your shipment by logging in to your Lamour account.

Packages may be damaged or lost in transit, please contact us within 7 working days. We will report this to the related shipping carrier and process a refund or replacement for you.
For more shipping information, please visit Shipping Policy.

To earn and redeem points, you must log in or check out with the email address linked to your LAMOUR®Rewards account. Once you sign in, you will receive 250 points as a welcome gift (equal to CAD$5).

To earn and redeem points, you must log in or check out with the email address linked to your LAMOUR®Rewards account. Once you sign in, you will receive 250 points as a welcome gift (equal to CAD$5).

Generally, the points will be automatically added to your account after the order is completed.

Unfortunately, LAMOUR® online shop points can not be earned or redeemed in physical stores.